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Where to send your Ubisoft cancellation letter

Read the addresses on this page next to the full guide to cancelling Ubisoft.

The addresses we hold

Every address our database holds for Ubisoft, with the Guildford one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

UbisoftStation ViewUnits A - JGU1 4AR GuildfordUnited Kingdom

The United Kingdom address on file for Ubisoft. Postal code GU1 4AR.

Second address on file

UbisoftMountain Street 2-142007 UltimoAustralia

The database lists this as a second address for Ubisoft. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    The envelope reads Station View, Units A - J, GU1 4AR Guildford, United Kingdom. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The letter below asks Ubisoft to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Ubisoft Station View Units A - J GU1 4AR Guildford United Kingdom

To whom it may concern,

I am cancelling my account with Ubisoft, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Ubisoft for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ubisoft