Skip to content

Where to send your XD Network (TapTap) cancellation letter

Read the addresses on this page next to the full guide to cancelling XD Network (TapTap).

The addresses we hold

If you are writing to XD Network (TapTap), this is the page with the address on it: Shanghai, 200241, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

XD Network (TapTap)上海市闵行区东川路555号戊楼1166室200241 ShanghaiChina

The China address on file for XD Network (TapTap). Postal code 200241.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to 上海市闵行区东川路555号戊楼1166室, 200241 Shanghai, China. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

The request itself is short: XD Network (TapTap) is asked to end the account, stop the charges and confirm in writing, with the account email or gamer tag, the platform you pay through and the subscription name where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

XD Network (TapTap) 上海市闵行区东川路555号戊楼1166室 200241 Shanghai China

To whom it may concern,

I am cancelling my account with XD Network (TapTap), account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel XD Network (TapTap) for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel XD Network (TapTap)