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Where to send your Zen Up cancellation letter

Read the addresses on this page next to the full guide to cancelling Zen Up.

The addresses we hold

Every address our database holds for Zen Up, with the Sèvres one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Zen UpGrande Rue 86/8892310 SèvresFrance

The France address on file for Zen Up. Postal code 92310.

How to address the envelope

  1. Copy the address exactly

    Copy Grande Rue 86/88, 92310 Sèvres, France letter for letter. A wrong digit in 92310 is enough to send the letter on a detour.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

The request itself is short: Zen Up is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Zen Up Grande Rue 86/88 92310 Sèvres France

To whom it may concern,

I am cancelling my account with Zen Up, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Zen Up for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zen Up