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Cancel your Zen Up subscription by mail

For Zen Up the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Letters to Zen Up go to Sèvres, France.

Let Postbye cancel Zen Up for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Zen Up.

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  • 3 Zen Up cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Zen Up by mail

  1. Collect the details you need

    Zen Up will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Write your request

    The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send the letter by certified mail

    Use certified mail for the 92310 Sèvres address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Save the tracking record

    The receipt dates your request. Look at your next statement for any Zen Up charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Zen Up cancellation letter goes

Zen UpGrande Rue 86/8892310 SèvresFrance

Zen Up lists Grande Rue 86/88, 92310 Sèvres, France as its mailing address.

The postcode 92310 belongs to Île-de-France, France, so this is where the envelope is delivered.

Inside, the salutation reads “À qui de droit,”, followed by your details under Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.

Prefer to write it yourself? Use our letter template

Every address we hold for Zen Up, with the envelope wording

Before you cancel Zen Up, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Zen Up for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zen Up

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Zen Up cancellation at a glance

How Zen Up accepts cancellations
By mailed letter
Mailing address on file
Zen Up Grande Rue 86/88 92310 Sèvres France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Zen Up cancellation questions

Where do I send my Zen Up cancellation letter?

Address the letter to Zen Up, Grande Rue 86/88, 92310 Sèvres, France.

Which language is my Zen Up letter written in?

French. Zen Up's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Zen Up?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Zen Up has on file.

Will Zen Up confirm my cancellation?

The letter asks Zen Up to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Zen Up received the request. If a charge posts after that date, quote the receipt with your copy of the letter.