Where to send your Zhuanzhuan cancellation letter
Read the addresses on this page next to the full guide to cancelling Zhuanzhuan.
Read the addresses on this page next to the full guide to cancelling Zhuanzhuan.
Everything we hold on where Zhuanzhuan takes its post: the 100192 Beijing delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Zhuanzhuan北京市海淀区西小口路66号中关村东升科技园·北领地B-2楼2层C203、C205室100192 BeijingChinaThe China address on file for Zhuanzhuan. Postal code 100192.
The envelope reads 北京市海淀区西小口路66号中关村东升科技园·北领地B-2楼, 2层C203、C205室, 100192 Beijing, China. Match the spacing and the box or street line exactly as printed.
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Hold on to the letter copy, the receipt and the tracking page.
The request itself is short: Zhuanzhuan is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Zhuanzhuan 北京市海淀区西小口路66号中关村东升科技园·北领地B-2楼 2层C203、C205室 100192 Beijing China
To whom it may concern,
I am cancelling my account with Zhuanzhuan, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
The full guide to cancelling this company, our letter template and the postal guides.
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.