Where to send your Zitty cancellation letter
Read the addresses on this page next to the full guide to cancelling Zitty.
The addresses we hold
If you are writing to Zitty, this is the page with the address on it: Ahrensfelde, 16356, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
ZittyZeppelinstraße 616356 AhrensfeldeGermanyThe Germany address on file for Zitty. Postal code 16356.
How to address the envelope
Write the address as printed
The front of the envelope carries Zeppelinstraße 6, 16356 Ahrensfelde, Germany and nothing else in the address block. Check the 16356 digit by digit before it goes in the post.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
The letter below asks Zitty to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Zitty Zeppelinstraße 6 16356 Ahrensfelde Germany
To whom it may concern,
I am cancelling my account with Zitty, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Zitty for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.