Cancel your Zitty subscription by mail
For Zitty the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Zitty is in Ahrensfelde, Germany.
Let Postbye cancel Zitty for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Zitty.
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- 3 Zitty cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Zitty by mail
Note your account details
Zitty will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.
Put the request in writing
Zitty is based in Germany, so the letter goes out in German, built from our German template. Subject line: “Betreff: Kündigungsanfrage – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Mail the letter with a receipt
Use certified mail for the 16356 Ahrensfelde address in the next section, so the post office records the delivery. Write down the tracking number.
Keep the proof of delivery
It shows the date Zitty received your letter. Check your next statement: no Zitty charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Zitty cancellation letter goes
Written requests to Zitty go to Zeppelinstraße 6, 16356 Ahrensfelde, Germany.
Postal code 16356 places the address in Brandenburg, Germany.
Inside, the salutation reads “Sehr geehrte Damen und Herren,”, followed by your details under Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Before you cancel Zitty, check these
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Zitty for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Zitty cancellation at a glance
- How Zitty accepts cancellations
- By mailed letter
- Mailing address on file
- Zitty Zeppelinstraße 6 16356 Ahrensfelde Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked
