Where to send your ZTO Express cancellation letter
Read the addresses on this page next to the full guide to cancelling ZTO Express.
The addresses we hold
If you are writing to ZTO Express, this is the page with the address on it: Shanghai, 201708, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
ZTO Express上海市青浦区华新镇华志路1685号1幢201708 ShanghaiChinaThe China address on file for ZTO Express. Postal code 201708.
How to address the envelope
Copy the address exactly
Copy 上海市青浦区华新镇华志路1685号1幢, 201708 Shanghai, China letter for letter. A wrong digit in 201708 is enough to send the letter on a detour.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
ZTO Express 上海市青浦区华新镇华志路1685号1幢 201708 Shanghai China
To whom it may concern,
I am cancelling my account with ZTO Express, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel ZTO Express for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.