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Cancellation letter when you are moving

You are relocating and the plan does not follow you. A move can end a health club agreement: New York and California both name it in their health club laws. This letter tells the company you are moving and asks it to end the plan.

Pick your company, add your details and the letter writes itself below. If your agreement or your state’s law sets a distance or asks for proof of the move, the steps under the tool show where to look.

Write your letter

1. The company

Not in the list? Type the name as it appears on your bill.

The address your letter goes to. Find it on your bill or agreement.

2. Your details

Exactly as it appears on the account.

One line per row. The company uses it to find your account.

Where the company sends its written confirmation.

Printed on your bill or in your welcome email.

3. When it should end

Your letter

[Highlighted fields] fill in as you type.

[Your full name][Your street address][City, state and ZIP code][Your email address]

[Today’s date]

[Company name][Company mailing address]

Subject: Cancellation because of a move – [Company name]

To Whom It May Concern,

I am writing to formally request the termination of my active subscription. Please process this cancellation at the earliest opportunity, effective from today’s date and subject to any applicable notice requirements.

I am cancelling because I am moving to [new city and state] on [moving date]. If my agreement or the law of my state allows cancellation when a member moves, please treat this letter as that notice. If you need proof of the move, I can send [a lease, a utility bill or another document you accept].

For verification purposes, please find my account details below:

Name:
[Your full name]
Address:
[Your street address], [City, state and ZIP code]
E-mail:
[Your email address]
Cancellation date:
As soon as possible

I ask that you honor the terms of service through the cancellation date and remove any stored payment methods from my account.

Additionally, pursuant to the California Consumer Privacy Act (CCPA), I request the prompt deletion of all personal data you hold on me, except where retention is permitted under Section 1798.105 of the CCPA.

Please send written confirmation of this cancellation to the email address listed above at your earliest convenience. To the extent my requests are not honored, I will consider pursuing any and all available legal rights and remedies, including, but not limited to, disputing charges with my financial institution, all of which are expressly reserved.

Sincerely,[Your full name]

Want it to arrive with proof?

We print this letter, mail it by certified mail and confirm when it is delivered.

Send it by certified mail for me

Next you find your company, then we take it from there.

Before you send it

  1. Check your agreement for a moving clause

    Look for the words move, relocation or distance. A moving clause may name how far from the club you must move and what proof the company can ask for.

  2. Know what two state laws say

    New York General Business Law section 624 lets a health club buyer cancel after the first three business days if they move their residence more than twenty-five miles from a club the seller operates, and the seller may require reasonable evidence. California Civil Code section 1812.89 requires a health studio contract to say that a person who moves further than 25 miles and cannot transfer to a comparable facility is relieved of paying for services after the move, though a contract may instead set a fixed fee capped in the statute.

  3. Give the new city and the moving date

    The letter has fields for both. Attach proof only if the company asks for it, and keep a copy of whatever you send. In New York, the seller may keep its expenses and the value of the services you used, and refunds are due within ten business days of the notice.

  4. Send it so you can prove the date

    New York requires health clubs to accept cancellation by website, email, telephone, mail or in person. A mailed letter still gives you a dated record: send it by Certified Mail and keep the receipt and tracking number.

Source: New York General Business Law § 624, health club cancellation rights (New York State Senate); California Civil Code § 1812.89, health studio contracts: death, disability and moving (California Legislative Information)

How to send it so you can prove it was received

  1. Print the letter and sign it

    Use the print button on the tool. Sign above your printed name and keep a copy for your files.

  2. Send it by Certified Mail

    Buy Certified Mail at a Post Office and ask for the postmarked mailing receipt. Add Return Receipt to get the signature of the person who accepts it.

  3. Keep the receipt and the tracking number

    Write the date and tracking number on your copy of the letter. Check the tracking until it shows delivered.

  4. Note the company’s notice rule

    Some companies need notice a set number of days before the next billing date. Allow for delivery time: the company may count from the day the letter arrives, not the day you posted it.

Prefer not to queue at the Post Office? We print the letter, mail it by certified mail and confirm when it is delivered.

Source: USPS: Certified Mail and Return Receipt

Cancellation letter questions

How far do I have to move for it to count?

That is set by your agreement or your state’s law. New York’s health club law names a move of more than twenty-five miles from a club the seller operates. California’s names a move further than 25 miles when the contract cannot be transferred to a comparable facility. Other agreements set their own rule, so check yours.

Will the company ask for proof that I moved?

It may. New York’s law says the seller may require reasonable evidence for this kind of cancellation. A new lease or a utility bill at the new address are documents you could offer. Ask the company which it accepts.

Does this work for plans other than gyms?

The two laws cited here cover health clubs and health studios. For any other plan, the letter still asks the company to end it because you are moving, and your agreement and its notice rule decide what happens next.

More cancellation letter templates

Related guides

Sources