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Cancel your Hims & Hers subscription by mail

Directly with Hims & Hers, the way to cancel is: Online (account > Subscriptions). Notice rule: Cancel at least 48 hours before your next order date.

Let Postbye cancel Hims & Hers for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Hims & Hers.

  • 4.8 from 2,931 reviews
  • 2 Hims & Hers cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Hims & Hers by mail

  1. Get your account details together

    Hims & Hers will look your account up from what the letter says, so check the account email, the plan name and any pending order or prescription reference first.

  2. Set out the request

    Ask Hims & Hers to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Hims & Hers”.

  3. Send the letter by certified mail

    Mail the letter by certified mail to the San Francisco address in the next section, and keep the tracking number.

  4. Hold on to the receipt

    File the receipt with the letter. A Hims & Hers charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Hims & Hers cancellation letter goes

Hims & Hers2269 Chestnut Street Suite 523San Francisco, CA 94123

The mailing address we hold for Hims & Hers is 2269 Chestnut Street Suite 523, San Francisco, CA 94123.

With ZIP 94123, the address sits in California and the letter never leaves the United States postal system.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Hims & Hers, with the envelope wording

Before you cancel Hims & Hers, check these

Notice period: Cancel at least 48 hours before your next order date. Work out your cancellation deadline.

  • Path: Subscriptions tab > Manage > Additional Options > Manage subscription > Discontinue plan > Cancel Subscription
  • Weight loss memberships have a separate cancel article
  • Pause/snooze offered as an alternative

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Hims & Hers for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hims & Hers

Cancelling a health or wellness subscription

Health and wellness plans combine a monthly fee with supplies or consultations, so the request should say what to stop: the plan, pending shipments or both.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Hims & Hers lets you cancel directly (online (account > Subscriptions)). A letter is the fallback that leaves a dated record when the direct route fails.

Hims & Hers cancellation at a glance

How Hims & Hers accepts cancellations
Online (account > Subscriptions)
Mailing address on file
Hims & Hers 2269 Chestnut Street Suite 523 San Francisco, CA 94123
Country
United States
Letter language
English (template en)
Category
Health & wellness
Verified on

Hims & Hers cancellation questions

Where do I send my Hims & Hers cancellation letter?

Address the letter to Hims & Hers, 2269 Chestnut Street Suite 523, San Francisco, CA 94123.

How long does a cancellation letter to Hims & Hers take?

Hims & Hers's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Hims & Hers require notice before I cancel?

The rule we recorded for Hims & Hers: Cancel at least 48 hours before your next order date. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Hims & Hers?

Have the account email, the plan name and any pending order or prescription reference to hand. The details in the letter need to match what Hims & Hers has on file.

Will Hims & Hers confirm my cancellation?

The letter asks Hims & Hers to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Hims & Hers received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Hims & Hers membership instead?

Pause/snooze offered as an alternative.