Cancel your KiwiCo subscription by mail
Directly with KiwiCo, the way to cancel is: Online (Subscriptions > Manage > Cancel) or email. Notice rule: Cancel by 11:59 PM EST the day before your billing date, or email at least two business days before billing.
Let Postbye cancel KiwiCo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with KiwiCo.
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- 2 KiwiCo cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel KiwiCo by mail
Gather your account details
Put the email on the account, the plan name and the billing date shown on your latest statement in front of you before you write: the request to KiwiCo is only as good as the details it quotes.
Set out the request
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – KiwiCo”: close the KiwiCo account, stop every charge and reply in writing.
Send the letter by certified mail
Mail the letter by certified mail to the Mountain View address in the next section, and keep the tracking number.
File the delivery record
Keep the tracking record with your copy of the letter. If KiwiCo bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your KiwiCo cancellation letter goes
Written requests to KiwiCo go to 140 E Dana St, Mountain View, CA 94041.
With ZIP 94041, the address sits in California and the letter never leaves the United States postal system.
Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Before you cancel KiwiCo, check these
Notice period: Cancel by 11:59 PM EST the day before your billing date, or email at least two business days before billing. Work out your cancellation deadline.
- Monthly and free-trial subscriptions can be cancelled only after the first crate ships
- Prepaid multi-crate subscriptions cannot be cancelled mid-term
- Email route: cancel@kiwico.com
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel KiwiCo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a subscription box
Subscription boxes bill on a fixed day and ship later, so a request has to arrive before the next billing date and say that the plan, not just the next box, should end.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
KiwiCo lets you cancel directly (online (Subscriptions > Manage > Cancel) or email). A letter is the fallback that leaves a dated record when the direct route fails.
KiwiCo cancellation at a glance
- How KiwiCo accepts cancellations
- Online (Subscriptions > Manage > Cancel) or email
- Mailing address on file
- KiwiCo 140 E Dana St Mountain View, CA 94041
- Country
- United States
- Letter language
- English (template en)
- Category
- Subscription boxes
- Checked against
- Verified on
