Cancel your Petsurance subscription by mail
To end a Petsurance subscription you write to them: Petsurance handles cancellations by post. Letters to Petsurance go to Leobersdorf, Austria.
Let Postbye cancel Petsurance for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Petsurance.
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- 2 Petsurance cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Petsurance by mail
Get your account details together
Check the email on the account, the name of the pet on the plan and the order or policy number before anything else. A request that does not match the account on file at Petsurance is the easiest one to set aside.
Draft the request
Petsurance is based in Austria, so the letter goes out in German, built from our German template. Subject line: “Betreff: Kündigungsanfrage – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Post the letter
Take the letter to the post office and ask for certified delivery to 2544 Leobersdorf. Keep the tracking number it gives you.
Save the tracking record
The receipt dates your request. Look at your next statement for any Petsurance charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Petsurance cancellation letter goes
Petsurance takes its post at ARED-Straße 16-18, 2544 Leobersdorf, Austria, which is where a cancellation letter belongs.
The postcode 2544 belongs to Niederösterreich, Austria, so this is where the envelope is delivered.
Inside, the salutation reads “Sehr geehrte Damen und Herren,”, followed by your details under Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Petsurance, with the envelope wording
Before you cancel Petsurance, check these
- Orders lock a few days before shipping. A request that arrives after the cut-off stops the delivery after that one.
- Pausing or skipping a delivery is not cancelling the plan. Ask for the subscription itself to be ended.
- For pet insurance, check the policy end date and any claim still open before cover stops.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Petsurance for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a pet plan or delivery
Pet deliveries lock each order before it ships and pet insurance is cancelled by policy and date, so the request should name the plan, the pet if one is named, and the date it should stop.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Petsurance cancellation at a glance
- How Petsurance accepts cancellations
- By mailed letter
- Mailing address on file
- Petsurance ARED-Straße 16-18 2544 Leobersdorf Austria
- Country
- Austria
- Letter language
- German (template de)
- Category (from the company name)
- Pets
- Added to the database
- May 19, 2026
- Data last checked
