Automatic renewal law in Tennessee

We read Tenn. Code Ann. § 47-18-133 on the state's official site and list what it requires below. A summary leaves out detail; the linked text is the authority.

In the law's own words:

• “shall allow the consumer to terminate the automatic renewal or continuous service exclusively online, which may include a termination email formatted and provided by the business” (Tenn. Code Ann. 47-18-133(c))
• “shall provide a toll-free telephone number, electronic mail address, a postal address if the seller directly bills the consumer, or another cost-effective, timely, and easy-to-use mechanism for cancellation” (Tenn. Code Ann. 47-18-133(b))
• “must provide a clear and conspicuous notice to the consumer of when the business will charge the consumer for the automatic renewal or continuous service” (Tenn. Code Ann. 47-18-133(a)(2)(B))
• “the business shall refund the charge to the consumer, upon request by the consumer submitted within seven (7) days of the date on which the business charged the consumer's card or account” (Tenn. Code Ann. 47-18-133(g))

Our company guides show how each business takes cancellations and where to write, for example Streaming services, News and magazine subscriptions, Gym memberships and Spotify.

1. 1

   Start with how you joined

   Write down the date you signed up, how you did it and when the next charge is due. Those three facts decide which rule above applies to you.

2. 2

   Use the cancellation route the law protects

   If you accepted the offer online, you can cancel exclusively online, which may be a pre-formatted termination email. The seller must also provide a toll-free number, email address, postal address if it bills you directly, or another easy mechanism. Take a screenshot or keep the email that confirms it.

3. 3

   Put it in writing as well

   A short letter that names Tenn. Code Ann. § 47-18-133 and the date you are cancelling from gives you a dated record. The letter template generator lays it out for you.

4. 4

   If the charges continue

   Contact the business with your dated proof first, then your card issuer. The steps are in when a company keeps charging after you cancel.

A mailed letter does not replace the routes Tennessee law requires the business to offer, but it gives you proof that holds up: the delivery record shows who received your notice and when.

Which mail service proves what is set out in certified mail for cancellations.

The federal Restore Online Shoppers' Confidence Act requires online sellers using automatic renewals to provide simple mechanisms to stop recurring charges. The FTC's 2024 click-to-cancel amendments are not in force: on July 8, 2025 the Eighth Circuit vacated them (Custom Communications, Inc. v. FTC, No. 24-3137), on February 12, 2026, in a rule effective that day, the FTC recodified its Negative Option Rule "as it existed before the effective date" of the 2024 amendments (91 FR 6507), and on March 13, 2026 it asked for public comment on "the need for amendments" (91 FR 12318). Our state-by-state overview and the FTC click-to-cancel guide have the details.