The hardest subscriptions to cancel in 2026, ranked from our verified data
Vivint are the hardest subscriptions to cancel among the 114 we scored from our verified company records. Vivint scores 7.0: no online self-service except for add-ons and cancels by phone only. Among the 22 hardest, the most common obstacle is no online self-service for every customer (14 of 22).
Last reviewed 2 official sources
The 22 hardest subscriptions to cancel
Each company gets points for every obstacle its verified record shows. Higher means harder; equal scores share a rank, the more-searched first. A dash means no notice rule is on file.
- Rank
- 1
- Company
- Vivint
- Score
- 7.0
- What makes it hard
- No online self-service except for add-ons; Cancels by phone only; Fee to cancel or leave early
- Notice period
- –
- Rank
- 2
- Company
- Xfinity (Comcast)
- Score
- 5.0
- What makes it hard
- No online self-service; Cancels by phone or in person only
- Notice period
- –
- Rank
- 2
- Company
- Costco
- Score
- 5.0
- What makes it hard
- No online self-service; Cancels by phone or in person only
- Notice period
- –
- Rank
- 2
- Company
- American Express Card
- Score
- 5.0
- What makes it hard
- No online self-service; Cancels by phone only
- Notice period
- –
- Rank
- 2
- Company
- DISH Network
- Score
- 5.0
- What makes it hard
- No online self-service; Fee to cancel or leave early
- Notice period
- –
- Rank
- 2
- Company
- American Home Shield
- Score
- 5.0
- What makes it hard
- No online self-service; Cancels by phone only
- Notice period
- –
- Rank
- 2
- Company
- GEICO
- Score
- 5.0
- What makes it hard
- No online self-service; Cancels by phone only
- Notice period
- –
- Rank
- 2
- Company
- T-Mobile
- Score
- 5.0
- What makes it hard
- No online self-service; Cancels by phone only
- Notice period
- –
- Rank
- 9
- Company
- Spectrum
- Score
- 3.0
- What makes it hard
- No online self-service
- Notice period
- –
- Rank
- 9
- Company
- Crunch Fitness
- Score
- 3.0
- What makes it hard
- Varies by club. Online self-service for some customers only
- Notice period
- –
- Rank
- 9
- Company
- BJ's Wholesale Club
- Score
- 3.0
- What makes it hard
- No online self-service
- Notice period
- –
- Rank
- 9
- Company
- Google Fiber (gFiber)
- Score
- 3.0
- What makes it hard
- No online self-service
- Notice period
- –
- Rank
- 9
- Company
- SimpliSafe
- Score
- 3.0
- What makes it hard
- Online self-service for some customers only
- Notice period
- Before your billing date
- Rank
- 9
- Company
- Banfield Wellness Plan
- Score
- 3.0
- What makes it hard
- No online self-service
- Notice period
- –
- Rank
- 9
- Company
- McAfee
- Score
- 3.0
- What makes it hard
- 30 days of notice
- Notice period
- 30 days
- Rank
- 16
- Company
- Planet Fitness
- Score
- 2.7
- What makes it hard
- Varies by club. 7 days of notice; Fee to cancel or leave early
- Notice period
- 7 days
- Rank
- 17
- Company
- Fubo
- Score
- 2.0
- What makes it hard
- Fee to cancel or leave early
- Notice period
- –
- Rank
- 17
- Company
- Adobe
- Score
- 2.0
- What makes it hard
- Fee to cancel or leave early
- Notice period
- –
- Rank
- 17
- Company
- ADT
- Score
- 2.0
- What makes it hard
- Fee to cancel or leave early
- Notice period
- –
- Rank
- 17
- Company
- Gold's Gym
- Score
- 2.0
- What makes it hard
- One franchise's terms. Fee to cancel or leave early
- Notice period
- –
- Rank
- 17
- Company
- Verizon Fios
- Score
- 2.0
- What makes it hard
- Fee to cancel or leave early
- Notice period
- –
- Rank
- 17
- Company
- Optimum (Altice)
- Score
- 2.0
- What makes it hard
- Fee to cancel or leave early
- Notice period
- –
| Rank | Company | Score | What makes it hard | Notice period |
|---|---|---|---|---|
| 1 | Vivint | 7.0 | No online self-service except for add-ons; Cancels by phone only; Fee to cancel or leave early | – |
| 2 | Xfinity (Comcast) | 5.0 | No online self-service; Cancels by phone or in person only | – |
| 2 | Costco | 5.0 | No online self-service; Cancels by phone or in person only | – |
| 2 | American Express Card | 5.0 | No online self-service; Cancels by phone only | – |
| 2 | DISH Network | 5.0 | No online self-service; Fee to cancel or leave early | – |
| 2 | American Home Shield | 5.0 | No online self-service; Cancels by phone only | – |
| 2 | GEICO | 5.0 | No online self-service; Cancels by phone only | – |
| 2 | T-Mobile | 5.0 | No online self-service; Cancels by phone only | – |
| 9 | Spectrum | 3.0 | No online self-service | – |
| 9 | Crunch Fitness | 3.0 | Varies by club. Online self-service for some customers only | – |
| 9 | BJ's Wholesale Club | 3.0 | No online self-service | – |
| 9 | Google Fiber (gFiber) | 3.0 | No online self-service | – |
| 9 | SimpliSafe | 3.0 | Online self-service for some customers only | Before your billing date |
| 9 | Banfield Wellness Plan | 3.0 | No online self-service | – |
| 9 | McAfee | 3.0 | 30 days of notice | 30 days |
| 16 | Planet Fitness | 2.7 | Varies by club. 7 days of notice; Fee to cancel or leave early | 7 days |
| 17 | Fubo | 2.0 | Fee to cancel or leave early | – |
| 17 | Adobe | 2.0 | Fee to cancel or leave early | – |
| 17 | ADT | 2.0 | Fee to cancel or leave early | – |
| 17 | Gold's Gym | 2.0 | One franchise's terms. Fee to cancel or leave early | – |
| 17 | Verizon Fios | 2.0 | Fee to cancel or leave early | – |
| 17 | Optimum (Altice) | 2.0 | Fee to cancel or leave early | – |
The 10 easiest to cancel
38 of the 114 companies score zero, and all of them let every customer cancel online without help. This list takes only self-service companies, lowest score first, then the most searched.
- Company
- Xbox Game Pass
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
- Company
- Uber One
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
- Company
- PlayStation Plus
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
- Company
- Amazon Subscribe And Save
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- Before the 'Last day to update this order' date shown for the subscription
- Company
- Walmart+
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
- Company
- Fabletics
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
- Company
- Uber
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
- Company
- Resume Now
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
- Company
- Delta (Netherlands)
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- With at least one month's notice, toward the end of the fixed term or at any time after the contract has renewed
- Company
- Experian
- Score
- 0.0
- What we found
- Cancels online, no obstacle on file
- Notice period
- –
| Company | Score | What we found | Notice period |
|---|---|---|---|
| Xbox Game Pass | 0.0 | Cancels online, no obstacle on file | – |
| Uber One | 0.0 | Cancels online, no obstacle on file | – |
| PlayStation Plus | 0.0 | Cancels online, no obstacle on file | – |
| Amazon Subscribe And Save | 0.0 | Cancels online, no obstacle on file | Before the 'Last day to update this order' date shown for the subscription |
| Walmart+ | 0.0 | Cancels online, no obstacle on file | – |
| Fabletics | 0.0 | Cancels online, no obstacle on file | – |
| Uber | 0.0 | Cancels online, no obstacle on file | – |
| Resume Now | 0.0 | Cancels online, no obstacle on file | – |
| Delta (Netherlands) | 0.0 | Cancels online, no obstacle on file | With at least one month's notice, toward the end of the fixed term or at any time after the contract has renewed |
| Experian | 0.0 | Cancels online, no obstacle on file | – |
What makes a subscription hard to cancel
7 obstacles add points. Each is listed with how many of the 114 scored companies have it, most common first.
- Billed through an app store or partner: plans bought through an app store, carrier or partner are cancelled there. 44 companies (38.6%).
- Advance notice period: the request must arrive a set time before the billing date. 18 companies (15.8%).
- No online self-service: no website, app or account page where every customer can cancel alone, without an agent. 14 companies (12.3%).
- Cancellation or early-termination fee: the terms charge a fee to cancel or leave a contract early. 9 companies (7.9%).
- Phone call required: a call is the only remote way, sometimes besides a visit. 7 companies (6.1%).
- In-person visit required: a visit to a club, store or studio is the only way. 0 companies (0.0%).
- Mailed letter required: a mailed letter is the only remote way, sometimes besides a visit. 0 companies (0.0%).
Gyms vs streaming vs software
Gyms & fitness average 1.3 across 7 companies, most often for an advance notice period (4 of 7). Streaming & entertainment average 0.9 across 28 companies, most often for billing through an app store or partner (24 of 28). Software & apps average 0.9 across 19 companies, most often for billing through an app store or partner (11 of 19). All 114 companies average 1.1.
- Category
- Phone & internet
- Companies scored
- 10
- Average score
- 2.5
- Hardest in the category
- Xfinity (Comcast)
- Category
- Security & identity
- Companies scored
- 7
- Average score
- 1.9
- Hardest in the category
- Vivint
- Category
- Gyms & fitness
- Companies scored
- 7
- Average score
- 1.3
- Hardest in the category
- Crunch Fitness
- Category
- Software & apps
- Companies scored
- 19
- Average score
- 0.9
- Hardest in the category
- McAfee
- Category
- Streaming & entertainment
- Companies scored
- 28
- Average score
- 0.9
- Hardest in the category
- Fubo
- Category
- Memberships & clubs
- Companies scored
- 12
- Average score
- 0.8
- Hardest in the category
- Costco
- Category
- Gaming
- Companies scored
- 6
- Average score
- 0.5
- Hardest in the category
- Fortnite Crew
- Category
- Meal kits & food boxes
- Companies scored
- 3
- Average score
- 0.2
- Hardest in the category
- HelloFresh
- Category
- Food & grocery delivery
- Companies scored
- 4
- Average score
- 0.1
- Hardest in the category
- DoorDash
- Category
- Finance & credit
- Companies scored
- 3
- Average score
- 0.0
- Hardest in the category
- None above zero
- Category
- Subscription boxes
- Companies scored
- 4
- Average score
- 0.0
- Hardest in the category
- Scentbird
| Category | Companies scored | Average score | Hardest in the category |
|---|---|---|---|
| Phone & internet | 10 | 2.5 | Xfinity (Comcast) |
| Security & identity | 7 | 1.9 | Vivint |
| Gyms & fitness | 7 | 1.3 | Crunch Fitness |
| Software & apps | 19 | 0.9 | McAfee |
| Streaming & entertainment | 28 | 0.9 | Fubo |
| Memberships & clubs | 12 | 0.8 | Costco |
| Gaming | 6 | 0.5 | Fortnite Crew |
| Meal kits & food boxes | 3 | 0.2 | HelloFresh |
| Food & grocery delivery | 4 | 0.1 | DoorDash |
| Finance & credit | 3 | 0.0 | None above zero |
| Subscription boxes | 4 | 0.0 | Scentbird |
How to cancel the hard ones
Phone-only companies
Call, get a confirmation number, note the date and agent's name, then send a cancellation letter as a dated written record.
Letter or in-person companies
Follow cancelling a membership that requires a letter, sent by Certified Mail for proof of arrival.
Notice periods
Count back from your billing date with the cancellation deadline calculator, and see cancelling a contract with a notice period.
Fees for leaving early
Read the contract, and see what an early termination fee is.
App store billing
Cancel where you pay: on iPhone or on Google Play. Deleting the app does not cancel the plan.
Charges after you cancelled
See what to do when a company keeps charging after cancellation.
What is the hardest subscription to cancel?
In our data it is Vivint, with 7.0 points from 3 obstacles: no online self-service except for add-ons; cancels by phone only; fee to cancel or leave early.
Which gyms are hardest to cancel?
Of the 7 gyms we scored, the hardest are Crunch Fitness (3.0), Planet Fitness (2.7) and Gold's Gym (2.0). Crunch Fitness and Planet Fitness say rules vary by club or state. Gold's Gym is scored from one franchise location's terms. Gyms average 1.3, against 1.1 for all 114 companies. The gym membership by mail guide covers the written route.
Why do some companies make cancelling hard?
Our records show which obstacles companies use, not their reasons. The most common are billing through an app store or partner (44), an advance notice period (18) and no online self-service for every customer (14). Federal law asks for an easy exit from online subscriptions: the Restore Online Shoppers' Confidence Act requires "simple mechanisms for a consumer to stop recurring charges". The FTC's advice on free trials and auto-renewals explains your options, and our FTC click-to-cancel rule guide covers where that rule stands.
Method
- Companies: the 114 with a verified record and at least 500 US searches a month for their top cancel query (Google Ads keyword data, October 2026). Records were checked against each company's own pages, the newest on November 1, 2026. Merged duplicates count once.
- Points: no online self-service, 3 points; phone call required, 2 points; in-person visit required, 3 points; mailed letter required, 2 points; advance notice period, 0.1 points per day of notice, counted up to 30 days; cancellation or early-termination fee, 2 points; billed through an app store or partner, 1 point. A score is the sum, rounded to one decimal.
- Routes are read by keyword from each record's description of how to cancel, not as a legal reading of the contract. Add-on-only routes do not count; a route for only some customers does not make a company self-service.
- Left out: records whose searches belong to another company or a generic phrase, payment processors, and records that a fresh check of the company's own pages did not support.
- Store billing comes from a record's billing route, or a trap saying plans bought through a store or partner cancel there. Notice comes from the structured notice rule on each record. Hours round up to whole days and business days count as days. Any component whose field is missing is skipped, never estimated.
Cite this page: Postbye, "The hardest subscriptions to cancel in 2026", https://postbye.com/guides/hardest-subscriptions-to-cancel, data checked November 1, 2026.
Send your cancellation by certified mail
Tell us the company you want to leave. We write a formal cancellation letter, mail it by certified mail the next business day and send you the delivery proof.
Sources
Official pages we read on the review date.
Related guides
Subscription cancellation statistics
8,671 subscription companies by category, how the ones we checked take cancellations, which terms trip people up, what the US searches to cancel and which states have a renewal law.
How to cancel a membership that requires a letter
Why some contracts insist on written notice, how notice periods are counted, and how to meet the rule with proof.
How to cancel a gym membership by mail
Find the notice rule in your contract, write a signed letter and send it so you can prove the club received it.
The FTC click-to-cancel rule: status and what still applies
What the FTC click-to-cancel amendment required, why a court struck it down and which laws still apply to cancelling.
How to cancel a Direct Debit in the UK (and end the contract too)
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Recorded delivery, Signed For or Special Delivery: which to use
In the UK, what Royal Mail Signed For and Special Delivery prove, what they cost and which one suits a cancellation letter.
How to cancel a gym membership in the UK (with a letter)
UK gym contracts: minimum terms, notice periods, when you can leave early, unfair terms under the Consumer Rights Act 2015 and a letter to send.
Questions readers ask next
Cancellation guides for companies
Each company guide shows how the company takes cancellations and the mailing address we hold for it.