Automatic renewal law in Colorado

These are the rules in C.R.S. § 6-1-732 that matter when a subscription or membership renews on its own. The official text is one click away if your contract is unusual.

The key phrases, copied from the official text:

• “FAIL TO PROVIDE A SIMPLE, COST-EFFECTIVE, TIMELY, EASY-TO-USE, AND READILY ACCESSIBLE MECHANISM FOR CANCELING AN AUTOMATIC RENEWAL CONTRACT OR TRIAL PERIOD OFFER” (C.R.S. § 6-1-732(2)(d) (as reenacted by SB 25-145))
• “A PERSON IS DEEMED TO COMPLY WITH THIS SUBSECTION (2)(d) IF THE PERSON OFFERS: (I) A ONE-STEP ONLINE CANCELLATION LINK TO A CONSUMER WHO CONSENTED TO THE AUTOMATIC RENEWAL CONTRACT OR TRIAL PERIOD OFFER THROUGH A WEBSITE” (C.R.S. § 6-1-732(2)(d)(I) (as reenacted by SB 25-145))
• “AT LEAST TWENTY-FIVE AND NO MORE THAN FORTY DAYS BEFORE THE FIRST AUTOMATIC RENEWAL” (C.R.S. § 6-1-732(4)(b) (HB 21-1239))
• “SIMULTANEOUSLY DISPLAYS A PROMINENTLY LOCATED AND CONTINUOUSLY PROXIMATE DIRECT LINK TO CANCEL” (C.R.S. § 6-1-732(2.5) (added by SB 25-145))

To find the cancellation route and mailing address of the business you are leaving, start with Software subscriptions, News and magazine subscriptions, Streaming services and Microsoft 365.

1. 1

   Note how and when you agreed

   Look up the sign-up confirmation and the renewal date. Under Colorado law the way you joined matters for how you can leave.

2. 2

   Use the cancellation route the law protects

   The seller must provide a simple, cost-effective, timely, easy-to-use and readily accessible way to cancel. It is deemed to comply if, when you agreed online or through an electronic communication, it offers a one-step online cancellation link available right after a reasonable account check; otherwise, such a link or an in-person cancellation option where you regularly use the service. Take a screenshot or keep the email that confirms it.

3. 3

   Back it up with a letter

   A short letter that names C.R.S. § 6-1-732 and the date you are cancelling from gives you a dated record. The letter template generator lays it out for you.

4. 4

   When a charge still goes through

   Show the business your proof and the statute, then dispute the charge with your card issuer. What to do if a company keeps charging you walks through it.

A mailed letter does not replace the routes Colorado law requires the business to offer, but it gives you proof that holds up: the delivery record shows who received your notice and when.

Certified mail for cancellations explains what each delivery record proves.

The federal Restore Online Shoppers' Confidence Act requires online sellers using automatic renewals to provide simple mechanisms to stop recurring charges. The FTC's 2024 click-to-cancel amendments are not in force: on July 8, 2025 the Eighth Circuit vacated them (Custom Communications, Inc. v. FTC, No. 24-3137), on February 12, 2026, in a rule effective that day, the FTC recodified its Negative Option Rule "as it existed before the effective date" of the 2024 amendments (91 FR 6507), and on March 13, 2026 it asked for public comment on "the need for amendments" (91 FR 12318). Our state-by-state overview and the FTC click-to-cancel guide have the details.