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Automatic renewal rules in Georgia

Under Georgia law (O.C.G.A. §§ 10-1-439.5 to 10-1-439.13), subscriptions accepted online must be cancellable online, and a renewal notice is due before or within 3 days after charging. Georgia has no general automatic renewal law; its rules cover subscriptions accepted online and service contracts. If you signed up online, the business must let you cancel online via a clear link or a ready-made cancellation email. Whatever the route, keep dated proof that you asked to cancel.

Last reviewed 1 official source

The Georgia rules, point by point

Each point below comes from the text on Georgia's official legislature or code site, read on the review date. The full text has definitions and exceptions, so open it before you rely on one point.

Georgia: Online Automatic Renewal Transparency Act

Source: O.C.G.A. §§ 10-1-439.5 to 10-1-439.13

  • Applies to businesses that let a consumer accept an automatic renewal or continuous service offer online; renewal term must be more than 31 days.
  • Business must let the consumer cancel online, via a clear link or a cancellation email, and may require account authentication.
  • Must also provide a toll-free number, email address, postal address (if it bills directly) or another easy mechanism, described in an acknowledgment.
  • Unlawful to omit clear offer terms near the consent request, to charge without consent, or to omit the acknowledgment and the notice.
  • Notice stating auto-renewal, renewal length, a cancellation link or other electronic method (if sent electronically) and contact info is due before or within three days after charging, unless the consumer opted out of the notice.
  • Material changes require clear notice and cancellation instructions.
  • Goods sent under a renewal without consent are an unconditional gift.
  • Enforced by the Attorney General; no private right of action; good-faith compliance avoids civil penalty.
  • Exempt: franchised services, PSC/Dept. of Agriculture/FCC/FERC-regulated services, entities regulated by the Insurance and Safety Fire Commissioner, financial institutions and bank holding companies and their affiliates, and foreign banks.

In the law's own words:

  • “shall allow a consumer to cancel the automatic renewal or continuous service online.” (10-1-439.8(a))
  • “A cancellation email formatted and provided by the business that a consumer can send to the business without additional information.” (10-1-439.8(a)(2))
  • “shall provide a toll-free telephone number, email address, postal address if the seller directly bills the consumer, or another cost-effective, timely, and easy-to-use mechanism for cancellation” (10-1-439.8(c))
  • “shall provide the consumer with a notice prior to or within three days after charging the consumer's credit or debit card or payment account with a third party” (10-1-439.9(b))

Cancelling a renewal in Georgia

The cancellation route differs by company; see Streaming services, Software subscriptions, News and magazine subscriptions and Spotify for the details we hold.

  1. Start with how you joined

    Look up the sign-up confirmation and the renewal date. Your contract sets the method unless the sector law above says otherwise.

  2. Use the cancellation route the law protects

    If you signed up online, the business must let you cancel online via a clear link or a ready-made cancellation email. It must also offer a toll-free number, email, postal address (if it bills you directly) or another easy mechanism. Keep whatever confirmation the business gives you.

  3. Back it up with a letter

    O.C.G.A. §§ 10-1-439.5 to 10-1-439.13 covers only subscriptions accepted online and service contracts, so cite it only if your contract is one of them. Write to the business, cite O.C.G.A. §§ 10-1-439.5 to 10-1-439.13 and ask for written confirmation. You can build the letter with the free letter template.

  4. If you are billed again

    Contact the business with your dated proof first, then your card issuer. The steps are in when a company keeps charging after you cancel.

Why a letter with proof still helps

Where no statute sets the route, many contracts ask for written notice. A mailed letter with a delivery record proves the date your notice arrived, and it is the route of last resort when an online or phone cancellation fails.

Which mail service proves what is set out in certified mail for cancellations.

Federal rules on top of state law

The federal Restore Online Shoppers' Confidence Act requires online sellers using automatic renewals to provide simple mechanisms to stop recurring charges. The FTC's 2024 click-to-cancel amendments are not in force: on July 8, 2025 the Eighth Circuit vacated them (Custom Communications, Inc. v. FTC, No. 24-3137), on February 12, 2026, in a rule effective that day, the FTC recodified its Negative Option Rule "as it existed before the effective date" of the 2024 amendments (91 FR 6507), and on March 13, 2026 it asked for public comment on "the need for amendments" (91 FR 12318). Our state-by-state overview and the FTC click-to-cancel guide have the details.

Send your cancellation by certified mail

Tell us the company you want to leave. We write a formal cancellation letter, mail it by certified mail the next business day and send you the delivery proof.

Sources

Official pages we read on the review date.

  1. Georgia: 10-1-439.9(b)

This is general information, not legal advice.

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