Automatic renewal law in Louisiana
Under Louisiana automatic renewal law (La. R.S. 9:2716 and La. R.S. 51:3301-3305), contracts must clearly say they auto-renew and how to cancel; from 2027 larger firms must offer online, email or phone cancelling. Louisiana has a general automatic renewal law. If a charge follows your cancellation, your proof of the date is what settles it.
Last reviewed 2 official sources
Louisiana law on automatic renewals
These are the rules in La. R.S. 9:2716 that matter when a subscription or membership renews on its own. The official text is one click away if your contract is unusual.
Louisiana: Contracts with automatic renewal clauses, and the Click-to-Cancel Act from 2027
Source: La. R.S. 9:2716
- R.S. 9:2716 (Acts 2010, No. 906): the automatic renewal clause and how to cancel must be disclosed clearly and conspicuously in the contract, offer or with delivery.
- R.S. 9:2716: a contract renewed in violation reverts to a thirty-day renewal contract on the same terms; safe harbor for written procedures, error and full refund.
- R.S. 9:2716 exempts financial institutions, insurers, the Rental-Purchase Agreement Act, contracts made before 1/1/2011, and contracts cancellable by written notice within thirty days after the initial period.
- Act 830 (signed 2026-06-09, effective January 1, 2027) enacts the Click-to-Cancel Act (R.S. 51:3301-3305): renewal offer terms before fulfilment, affirmative consent before charging, retainable acknowledgment, records of consent for at least one year; renewal terms may not exceed one year without express written consent.
- Act 830 requires a cost-effective, timely, easy-to-use cancellation mechanism, not unreasonably burdensome or designed to deter cancellation, covering online, email, telephone or another common method.
- Act 830 requires notice at least three days before renewal when the term is 12 months or longer, on a material change including price increase, or when a trial converts to paid.
What the text says, word for word:
- “shall disclose clearly and conspicuously how to cancel the contract in the initial contract, contract offer, or with delivery of products or services” (La. R.S. 9:2716(B))
- “Any contract automatically renewed in violation of this Section shall revert to a thirty day renewal contract in accordance with the same terms.” (La. R.S. 9:2716(E))
- “The mechanism shall provide for cancellation online, or by email, telephone, or another commonly used communication method.” (La. R.S. 51:3303(A)(7) (Act 830 of 2026, effective 2027-01-01))
- “shall be provided at least three days prior to the renewal or conversion” (La. R.S. 51:3303(C)(2) (Act 830 of 2026, effective 2027-01-01))
How to cancel in Louisiana
The cancellation route differs by company; see Software subscriptions, News and magazine subscriptions, Streaming services and Microsoft 365 for the details we hold.
Start with how you joined
Look up the sign-up confirmation and the renewal date. Under Louisiana law the way you joined matters for how you can leave.
Cancel through the protected channel
Today the contract must clearly tell you how to cancel. From January 1, 2027, businesses covered by the Click-to-Cancel Act must offer an easy way to cancel online, or by email, telephone or another commonly used method; the smallest businesses are exempt. Save the confirmation screen or email.
Put it in writing as well
A short letter that names La. R.S. 9:2716 and the date you are cancelling from gives you a dated record. The letter template generator lays it out for you.
If the charges continue
Reply with your proof and the citation, ask for a refund, and if that fails, dispute the charge with your bank. See what to do when a company keeps charging you.
A mailed letter as your record
Louisiana's law tells the business which cancellation routes it must offer. A letter sent with tracking adds what an online click often lacks: a dated, third-party record that you asked to cancel, which card issuers and state consumer offices can check.
See certified mail for cancellations for the proof each mail service gives you.
Federal law in Louisiana
The federal Restore Online Shoppers' Confidence Act requires online sellers using automatic renewals to provide simple mechanisms to stop recurring charges. The FTC's 2024 click-to-cancel amendments are not in force: on July 8, 2025 the Eighth Circuit vacated them (Custom Communications, Inc. v. FTC, No. 24-3137), on February 12, 2026, in a rule effective that day, the FTC recodified its Negative Option Rule "as it existed before the effective date" of the 2024 amendments (91 FR 6507), and on March 13, 2026 it asked for public comment on "the need for amendments" (91 FR 12318). Our state-by-state overview and the FTC click-to-cancel guide have the details.
Send your cancellation by certified mail
Tell us the company you want to leave. We write a formal cancellation letter, mail it by certified mail the next business day and send you the delivery proof.
Sources
Official pages we read on the review date.
- Louisiana: La. R.S. 9:2716(E)
- Louisiana: La. R.S. 51:3303(C)(2) (Act 830 of 2026, effective 2027-01-01)
This is general information, not legal advice.
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